Terms and Conditions
Introduction
Welcome to 302 Clean. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Services
302 Clean provides cleaning services for residential and commercial properties. Our services are subject to availability and may be modified or discontinued at any time.
Booking and Payment
Booking: You can book our services online or through our customer service.
Payment: Payments for our services must be made in advance or as per the agreement. We accept various payment methods, including credit cards and online payments.
Cancellation and Refund Policy
Cancellation: You may cancel your booking up to 24 hours before the scheduled service time without any penalty. Cancellations made less than 24 hours in advance may incur a cancellation fee.
Refunds: Refunds will be processed within 7-10 business days for eligible cancellations.
Customer Responsibilities
Customers are responsible for providing accurate information and ensuring that the premises are accessible for our team. Any special instructions or requirements should be communicated in advance.
Liability
302 Clean is committed to providing high-quality services. However, we are not liable for any damages or losses caused by factors beyond our control. Our liability is limited to the value of the services provided.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information.
Terms of service covering minimum requirements from the carriers
- You Agree to Receive SMS Notifications, Alerts & Occasional Marketing Communication from 302 Clean
- You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to 302-600-2601
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
- For privacy-related inquiries, please refer to our privacy policy
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through appropriate channels.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at support@302clean.com.